All dogs that come to Calmer at Home’s location are preferably Small to Medium breed dogs.

Larger breeds or heavier dogs (e.g British Bulldogs, smaller English staffies, Golden retrievers) can potentially cause accidental injury to our tiny clientele of Chihuahua’s and toy poodles that only weigh 4-5 kg.

We aren’t breedists we love all dogs but we consider safety a priority for our guests.

If clients wish to bring a large breed dog they have to be temperament assessed and you may be required to pay a higher booking fee to book out our entire home if you wish to board with us.

We conduct meet and greet sessions prior to every booking to make sure our clients are small dog and cat safe due to our resident pets Bonnie and Maui

We will do home visits and dog walks for large dogs.

We can provide drop in feed and clean visits for your pets in the comforts of their own home if they are not suited to our venue.

We have a great network of high quality dog day cares and boarding facilities.

Please see the Recommended Business Section of our website for referrals to these services.

Yes, Our preference is all dogs over 6 months of age must be desexed to stay & play.

We will do home visits and walks for un-desexed dogs.

If your dog has a letter from a vet declaring their is a medical reason why the dog can’t be desexed we may consider them.

We believe that desexed dogs tend to be more friendly and have less conflict.

We also do not accept responsibility for any mating’s, or sexual health issues such as Pyometras or Priaprism in the case of un-desexed animals.

Yes, all boarding dogs require a full C5 vaccination for all dogs health & safety.

Proof is required of vaccination

Unless clients have a letter from a Vet confirming a medical reason to not be vaccinated - e.g. allergic response to vaccines

All dogs coming on site must also be flea free and up to date with intestinal worming to avoid unwanted cross infections between dogs.

Proof of product application is preferred.

In the event your pet arrives on site with visible fleas or evidence of worms are identified you will be charged to treat your pet and any other pets on site that may be affected.

Yes, I am a fully qualified & experienced Veterinary Nurse of 20+ years extensive experience with nursing care and dosing all species with various medications.

This includes administering injections, pills, supplements, ointments, wound care, hoof care, special foods and medicated washes.

We practice a fear free approach were possible.

All medications need to be clearly labelled, secured and clean and tidy and provided in a storage tub.

Medications that require injections must be provided with a sharps container for disposal of sharps.

Medications that require refrigeration must be provided with cool bricks.

We request all clients leave instructions in regards to their pets care in the event of an Emergency with a signed Veterinary Release & consent form.

Out first priority is to seek a Veterinarian in the event of injury or illness (if required)

Calmer at Home Pet care will attempt to contact you via the numbers provided on the consent form. Or the alternate family member.

In the event an animal escapes our premises or care while out on walks we will try everything reasonable to assist in having a pet returned to their family. but we take no responsibility if leads, collars, or harnesses are not fitted correctly or are faulty.

This also applies to property fencing or boundaries that aren’t secure if we are employed to do house visits or property checks.

Any fee’s acquired in securing fencing that is faulty and risks a pet escaping are passed on to the Owner.

Yes,

We can provide this service, but it needs to be pre-booked.

Fees are $10 in the local Dapto area for drop off and collection.

Animals outside of this area accrue an additional $1 per km, each way.

We can also transport your pets to grooming services or vet appointments if you have them pre booked during your stay but these trips require a booking confirmation.

Yes, we require that you provide their normal diet.

Please do not provide a new brand or new diet for their stay to prevent any potential stomach upsets and diarrhoea in the transition.

We require food to be portioned in containers as daily serves for shorter stays or stored whole in an air tight container & portion cup provided (with feeding instructions clearly given on the consent form)

Raw diets must be stored in leak proof containers and clearly labelled with the dogs name and marked with expiry dates.

All new clients will require to book in for friendly a Meet & Greet prior to their pets first stay or before we will look after them in their home/property.

To make a booking email us via the contact us form with your pets details and the dates you need your pets cared for.

We will send you forms that need to be completed and a booking confirmation.

All dogs that stay on site with us sleep inside our home. We do not have crates and dogs have access to lounges or beds on the floor and can sleep alone or with company.

They choose where they want to be.

We do prefer dogs with indoor toilet training .

A few of our regulars with reliable toilet training through the night sleep and snuggle with us in bedrooms if thats their choice.